سياسة الخصوصية

Privacy policy

Last policy update: May 2026.

Tokyo Women’s Wear (“Tokyo,” “we,” “us”) operates tokyo-girls.com. This policy explains what information we collect when you visit or buy from our website, how we use it, and the rights you have over it.

1. Information we collect

When you place an order or browse our site, we collect:

• Personal details: name, phone number, email, shipping address.
• Order information: what you bought, sizes, prices, payment method. We never see full card details.
• Website usage: pages you visited, time spent, device type, IP address, and cookies (see Section 5).
• Communications: messages you send us via WhatsApp, email, or the contact form.

2. How we use your information

We use your information for three main reasons:

• Process and deliver your orders: including calling you for confirmation and handing your address to the courier.
• Communicate with you about your order, returns, exchanges, or questions you’ve asked.
• Improve our website and products: understanding what people browse helps us make better collections.

If you opt in, we may also send you emails or WhatsApp messages about new collections and offers. You can unsubscribe any time.

3. Who we share it with

Your information stays with us. We only share it when absolutely necessary:

• Shipping partners receive your name, phone, and address — only what they need to deliver.
• Payment processors handle transactions securely. We never store full card numbers.
• Service providers like our website host or email platform process data on our behalf under strict confidentiality.

We never sell or rent your information to anyone, for any reason.

4. Data security

Our website uses SSL encryption to keep your data safe while it travels. Payments are processed through certified, secure gateways. We restrict internal access to your information to the team members who need it to serve you.

No method of online transmission is 100% secure. We do our best, and we’ll notify you promptly if anything unusual happens.

5. Cookies

Cookies are small text files our site places on your device to remember you. We use them to:

• Keep items in your cart while you browse.
• Remember your language and country preferences.
• Understand how visitors use our site via analytics.

You can disable cookies in your browser settings, but some parts of the site may not work properly.

6. Your rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Delete your data, except information we’re required to keep for legal or accounting purposes.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details below. We’ll respond within 30 days.

7. Children’s privacy

Our products are for women aged 15 and above. If you’re under 18, please order with a parent or guardian’s permission. We don’t knowingly collect data from children under 13. If we discover that we have, we’ll delete it immediately.

8. Changes to this policy

We may update this policy as our services evolve. The most recent version will always be available at this URL with the “Last updated” date at the top. Significant changes will be announced on our website or by email.

9. Contact us

Have a question about your data, or want to exercise any of your rights?

• Email: hello@tokyo-girls.com
• WhatsApp: 01038730780
• Contact page